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Customer Relations
R 586
Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results
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The Unsold Mindset: Redefining What It Means to Sell
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The Experience Economy, With a New Preface by the Authors: Competing for Customer Time, Attention, and Money
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The Innovator's Dilemma: The Revolutionary Book That Will Change the Way You Do Business
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Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare
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This is Service Design Thinking: Basics, Tools, Cases
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The Effortless Experience: Conquering the New Battleground for Customer Loyalty
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Selling the Invisible: A Field Guide to Modern Marketing
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The 10-Second Customer Journey: The CXO’s playbook for growing and retaining customers in a digital world
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Broken Windows, Broken Business: The Revolutionary Broken Windows Theory: How the Smallest Remedies Reap the Biggest Rewards
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