This is Service Design Thinking: Basics-Tools-Cases
Design Thinking Methodology Book
Universal Methods of Design: 100 Ways to Research Complex Problems, Develop Innovative Ideas, and Design Effective Solutions
Ten Types of Innovation: The Discipline of Building Breakthroughs
Designing for Growth: A Design Thinking Toolkit for Managers (Columbia Business School Publishing)
Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation
Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams
Service Design: From Insight to Implementation
Design Thinking Workshop: The 12 Indispensable Elements for a Design Thinking Workshop
Service Design for Business: A Practical Guide to Optimizing the Customer Experience