7 Measures of Success: What Remarkable Associations Do That

7 Measures of Success: What Remarkable Associations Do That Others Don't
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Some organizations perform better than others, despite facing comparable opportunities and circumstances, says Jim Collins, best-selling author of Good to Great and Built to Last, in his foreword to 7 Measures of Success. He goes on to say that, every association can deliver better results to its members. And that was the intent behind the rigorous multiyear study carried out by the ASAE and The Center for Association Leadership: to identify the factors that set great associations apart from the rest. Using the matched-pair research methodology pioneered by Jim Collins and his partner Jerry Porras, the research group compared 15 years worth of data from nine pairs of associations to uncover seven commitments consistently honored by the great associations that set them apart from the merely good:
A customer service culture
Alignment of products and services with mission
Data-driven strategies
Dialogue and engagement
CEO as a broker of ideas
Organizational adaptability
Alliance building.

Country	USA
Brand	Brand: American Management Press
Manufacturer	American Management Press
Binding	Hardcover
UnitCount	1
EANs	9780880342728
ReleaseDate	0000-00-00

7 Measures of Success: What Remarkable Associations Do That Others Don't