A Practitioner Guide To IT Services Transformation: A Complete Service Improvement Method Using Business Analysis, Process Modeling, and ITSM

Learn How to Increase IT Productivity and Transform IT Operations.

What If small steps will dramatically increase your IT productivity in critical areas? What if IT have enough time to improve services not only maintain them? Imagine a work day smooth without interruption.

In this book you will learn: 

• How to transform IT to align with business objectives
• How to become a successful ITSM Consultant
• Stop unscheduled business interruption.
• Eliminate unauthorized changes and stabilize IT environment
• Increase your productivity but stop feeling overwhelmed
• Transform and optimize your operation to achieve better user satisfaction.
• Lower the cost while increasing the return of IT services
• How to Model the current processes
• How to Assess the running processes and determine the Gap
• Plan your services roadmap
• How to build a team, change the organization and overcome resistance.
• How to select the right tool for ITSM
• How to stop Running out of the budget early in the year.
• Create an impact with ITSM business case
• How to realize the Service business value

  Learn this and more, Buy this book NOW to learn how to optimize and delivers value.

Pick up your copy by clicking buy now at the top of this page!