Quality Audits for Improved Performance
Thoroughly updated to reflect the changes in the ISO 9000 standards, including new chapters on customer service and auditing follow-up protocol, the new edition features a chapter on the Reason-Pain Matrix (which links audit results with organizational benefits), the survey results of hundreds of professionals, and expanded case studies. The second edition of After the Quality Audit is a powerful tool for improving your auditing techniques and offers solid advice on how to get the most out of the audit process for your company.
Country | USA |
Binding | Hardcover |
Brand | Brand: Amer Society for Quality |
EAN | 9780873894869 |
Edition | 2 Sub |
Feature | Used Book in Good Condition |
ISBN | 0873894863 |
Label | ASQ Quality Press |
Manufacturer | ASQ Quality Press |
NumberOfItems | 1 |
NumberOfPages | 256 |
PublicationDate | 2000-05-01 |
Publisher | ASQ Quality Press |
Studio | ASQ Quality Press |
ReleaseDate | 0000-00-00 |