"So what if I'm a few minutes late?" "What's wrong with this T-shirt I'm wearing?" Employers may feel good employees are increasingly difficult to find, but there is hope! While some members of the available workforce hold expectations and demonstrate behaviors that fall below employers' standards, they are capable of mastering not only the technical skills required of the job, but the soft skills as well. Given appropriate training and direction, these "diamonds in the rough" can shine and become valued employees.