Baldrige 20/20: An Executive's Guide to the Criteria for

Baldrige 20/20: An Executive's Guide to the Criteria for Performance Excellence

Hindsight may be 20/20, but without a crystal ball, how can you make sound decisions now that will steer your organization toward success on the road ahead? The answer discovered by executives of 86 U.S. organizations that have received prestigious Presidential recognition as role models, plus thousands of others striving for performance excellence, is use of the Baldrige Criteria for Performance Excellence. These executives adopted the Criteria as a way to foster innovation and run their organizations and found that the Criteria became the way to achieve organizational success and sustainability. Baldrige 20/20 highlights examples of their successes, presenting results demonstrating improvements, and sharing stories of some of their journeys to performance excellence and lessons learned along the way.
Country USA
Manufacturer National Institute of Standards and Technology
Binding Paperback
EANs 9780615562674
ReleaseDate 0000-00-00

Country	USA
Manufacturer	National Institute of Standards and Technology
Binding	Paperback
EANs	9780615562674
ReleaseDate	0000-00-00

Baldrige 20/20: An Executive's Guide to the Criteria for Performance Excellence