The ICU staff who learned to communicate with the paralyzed woman - and those who did not bother.
The physicians whose visits left her baffled about her own case.
The staff and physicians who spoke to her and others who did not recognize her presence.
The nurse who tucked Sue tightly under the covers, unaware that she was soaking with perspiration.
The nurse who took the time to feed her drop by drop, as she slowly learned how to swallow again.
The physical therapist who could read her eyes and spurred her on to move again as if the battle were his own.
In these pages, which reveal the caring, the heroism, and the insensitivity sometimes found in the health care fields, you may even meet people you know.