Beyond Blame: Learning From Failure and Success

Beyond Blame: Learning From Failure and Success
Failure is inevitable. Our increasingly complex world demands that we continuously learn from failures (and successes) in order to survive and thrive. And yet, our learning is too often undermined. We construct biased but comfortable stories, which often feature a simple, single "root cause"--a villain, someone to take the blame. Having done that, we short-circuit the possibility of developing any deeper understanding of the complex systems we work with. With this common approach, our systems will become more fragile and drift into failure.Â

In this concise and entertaining book, I.T. veteran Dave Zwieback describes an incident that threatens the very existence of a large financial institution, and the counterintuitive steps its leadership took to stop the downward spiral. Their novel approach is grounded in proven concepts from complexity science, resilience engineering, human factors, cognitive science, and organizational psychology. It allows us to identify the underlying conditions for failure, and make our systems (and organizations) safer and more resilient.
- Get a clear understanding of the downside of blame
- Learn how to identify (and counteract) cognitive biases in groups
- See how organizations can determine the real root cause of problems
- Establish real accountability with your organization
- Use the Learning Review Framework to fully learn from failures of complex systems
- Find practical insights and tips for moving beyond blame in your own organization

Country	USA
Author	Dave Zwieback
Binding	Kindle Edition
Edition	1
EISBN	9781491914434
Format	Kindle eBook
Label	O'Reilly Media
Manufacturer	O'Reilly Media
NumberOfPages	92
PublicationDate	2015-10-07
Publisher	O'Reilly Media
ReleaseDate	2015-10-07
Studio	O'Reilly Media

Beyond Blame: Learning From Failure and Success

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