CMQ/OE Exam Secrets Study Guide: CMQ/OE Test Review for the Certified Manager of Quality/Organizational Excellence Exam
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CMQ/OE Exam Secrets Study Guide: CMQ/OE Test Review for the Certified Manager of Quality/Organizational Excellence Exam
***Includes Practice Test Questions***
Get the test prep help you need to be successful on the CMQ/OE test.
The Certified Manager of Quality/Organizational Excellence (CMQ/OE) exam is extremely challenging and thorough test preparation is essential for success. CMQ/OE Exam Secrets Study Guide is the ideal prep solution for anyone who wants to pass the CMQ/OE exam.
Not only does it provide a comprehensive guide to the CMQ/OE exam as a whole, it also provides practice test questions as well as detailed explanations of each answer.
CMQ/OE Exam Secrets Study Guide includes:
A thorough overview of the Certified Manager of Quality/Organizational Excellence Exam
A complete breakdown of leadership concepts
A detailed study of strategic plan development and deployment
An examination of management elements and methods
An in-depth look at quality management tools
An analysis of customer-focused organizations
A full guide to supply chain management
An extensive overview of training and development
Comprehensive practice questions with detailed answer explanations
It's filled with the critical information you'll need in order to do well on the test the concepts, procedures, principles, and vocabulary that the American Society for Quality (ASQ) expects you to have mastered before sitting for the exam.
The Leadership section covers:
Organizational structure
Organizational culture
Manager responsibilities
Conflict
Team charter
The Strategic Plan Development and Deployment section covers:
Strategic plan
Strategic planning model
SWOT analysis
Five competitive forces
Legal and regulatory factors
The Management elements and methods section covers:
Principles of management
Management styles
Hiring new employees
Performance evaluations
Quality department functions
The Quality management tools section covers:
Total quality management
Budgets types
Communication
Quality planning
Benchmarking
The Customer-Focused Organizations section covers:
Employee surveys
Employee training
Gathering customer feedback
Customer retention
Conflict resolution
The Supply Chain Management section covers:
Evaluating a supplier's manufacturing process
Supplier performance metrics
Supplier quality audits
Supplier certification process
Strategic alliances
The Training and Development section covers:
Training plans
Environmental factors
Training resources
Principles of learning
Classical training tools
These sections are full of specific and detailed information that will be key to passing the CMQ/OE exam. Concepts and principles aren't simply named or described in passing, but are explained in detail. The guide is laid out in a logical and organized fashion so that one section naturally flows from the one preceding it. Because it's written with an eye for both technical accuracy and accessibility, you will not have to worry about getting lost in dense academic language.
Any test prep guide is only as good as its practice questions and answers, and that's another area where our guide stands out. Our test designers have provided scores of test questions that will prepare you for what to expect on the actual CMQ/OE exam. Each answer is explained in depth, in order to make the principles and reasoning behind it crystal clear.