An excellent comprehensive toolkit for all organizations involved in buying/selling products, services, and integrated solutions, this book offers proven research-based tools to assess the effectiveness of your contract management processes-from all levels. Understand the new supply environment in today's world, learn how to create successful performance-based contract management organization, use the new Contract Management Maturity Model (CMMM), and learn how to apply other research-based survey assessment tools to improve buying and selling performance.