Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know
Country | USA |
Brand | Jossey-Bass |
Manufacturer | Jossey-Bass |
Binding | Paperback |
ItemPartNumber | illustrations |
ReleaseDate | 2002-09-25 |
UnitCount | 1 |
UPCs | 723812393411 |
EANs | 9780787963880 |