1* Customer care is our top priority,if yor are not satisfied with our products after buying from us,please don't leave neutral or negative feedback first,we are always prepared to offer our best service for you so please contact with us so we can help you to solve any problems in the proper way. 2* For whatever problems or questions you may have,do let us know and you can be assured we will deal with it promptly and to your satisfaction. 3* All message will be replied within 1 business day.If you do not receive any reply.please kindly resend your email and we will reply to you as soon as possible. Thank you very much :).