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Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees (Business Books)

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Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees (Business Books)

Leadership lessons from the iconic brand you can use to drive Disney-style success

In helping Walt Disney create â€œThe Happiest Place on Earth,â€ Van France and his team started a business revolution in 1955 that eventually became the Disney Universityâ€”the employee training and development program that powers one of the most famous brands on earth.

Disney U examines how Van France's timeless company values and leadership expertise have turned into a training and development dynasty: the Disney U. The book reveals the heart of the Disney Culture and describes the company's values and operational philosophies that support the world-famous Disney brand.

Doug Lipp is an internationally acclaimed expert on customer service, leadership, change management and global competitiveness, specializing in the lessons he learned at the Disney U.

Country	USA
Author	Doug Lipp
Binding	Kindle Edition
Edition	1
EISBN	9780071808088
Format	Kindle eBook
Label	McGraw-Hill Education
Manufacturer	McGraw-Hill Education
NumberOfPages	241
PublicationDate	2013-03-29
Publisher	McGraw-Hill Education
ReleaseDate	2013-03-29
Studio	McGraw-Hill Education

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