Social Media ROI: Managing and Measuring Social Media Efforts in Your Organization (Que Biz-Tech)
Internet Marketing Start to Finish: Drive measurable, repeatable online sales with search marketing, usability, CRM, and analytics (Que Biz-Tech)
People Buy You: The Real Secret to what Matters Most in Business
Jab, Jab, Jab, Right Hook: How to Tell Your Story in a Noisy Social World
The Seven Success Factors of Social Business Strategy
The New Rules of Marketing and PR: How to Use Social Media, Online Video, Mobile Applications, Blogs, News Releases, and Viral Marketing to Reach Buyers Directly
Understanding Social Media (Understanding Contemporary Culture series)
X: The Experience When Business Meets Design
The Social Media Handbook: Rules, Policies, and Best Practices to Successfully Manage Your Organization's Social Media Presence, Posts, and Potential