For What It's Worth: Business Wisdom from a Pawnbroker

For What It's Worth: Business Wisdom from a Pawnbroker
Businesses these days talk a lot about figuring out what the customer wants. Well, hereâ‚¬s your first lesson: the customer doesnâ‚¬t know what he wants. This book is going to show you how to convince him he wants the thing youâ‚¬re selling.
Â
Les Gold has been in business since age twelve, when he started selling used golf clubs from his dadâ‚¬s basement. Now he owns Detroitâ‚¬s biggest pawnshop, American Jewelry and Loan, and is the star of the hit reality TV show Hardcore Pawn.
Â
As a third-generation pawnbroker, Gold grew up in the business, dealing with cusÂtomers who could be unruly and violent as often as they were friendly. He became good at selling just about anything and at buying items for what they were worth. Although he started at his familyâ‚¬s small pawnshop, he has now expanded into a fifty-thousand-square-foot former bowling alley, making a thousand deals a day.
Â
On any given day, he could be taking a vinÂtage car in to pawn or chasing down a thief whoâ‚¬s just stolen a gold chain from the store. No business school in the world can teach you as much about buying, selling, negotiating, managing employees, dealing with customers, advertising, tracking trends, and predicting the economyâ‚¬s ups and downs.
Â
In this entertaining, honest book, Gold takes you inside some of his weirdest, wackiÂest deals and steals. From the monkey his dad once took in to pawn to the deal Gold made for a stripper pole, he has no boundaries for what he considers to be part of his businessâ‚¬"and neither should you.
Â
You will learn:
- How to tell an emotional story when youâ‚¬re sellingâ‚¬"and take emotion out of the transaction when youâ‚¬re buying
- Why judging your customers before you know them can kill a potential deal
- How to deal with risk, both mental and physical
- How to communicate with employees (even if theyâ‚¬re your own kids)
- Why investing in relationships with your community is time well spent
- Why your business should never be limited by what others tell you it should be
Â
No place in the world prepares you better for the working world than a pawnshop, and Les Gold takes you inside his shop to share what heâ‚¬s learned from fifty-five years in the most interesting job in the world.
Country USA
Manufacturer Portfolio
Binding Kindle Edition
ReleaseDate 2013-06-13
Format Kindle eBook

Country	USA
Manufacturer	Portfolio
Binding	Kindle Edition
ReleaseDate	2013-06-13
Format	Kindle eBook

For What It's Worth: Business Wisdom from a Pawnbroker

You might also like...