Guaranteer: If you receive damaged or wrong items,please contact me and attach some pictures about your products and packages,i will confirm it for you,if it really has some wrong,I will exchange a new correct item to you. If you are satisfied with our product or service,please leave your positive feedback! Delievery: We ship from China,it takes about 2-3 weeks for the delivery, please wait for your item with patience,If over expected delivery time still have not received the goods, please don't leave a bad evaluation immediately, you can contact us,we will give you resend or refund.Thank you for your cooperation.