Warranty | Hospitology Products offers a 5-year Limited Warranty from Date of Purchase. This warranty covers only defects in workmanship or materials. Warranty is limited to products purchased directly from Hospitology Products or an authorized reseller. Purchaser is responsible for all transportation costs. Structural damage caused by abuse, misuse, improper installation, or failure to follow care instructions will void all warranties. Proof of purchase required. To be eligible for warranty, product must be received in good condition. Hospitology Products will not be responsible for any incidental or consequential damage from regular use of its products, and will not be liable for claims in excess of the purchase price of the product. In rare cases, depending on your water quality, washing your encasement may cause some discoloration. This discoloration will not affect the functionality of the encasement, is not covered by the warranty. |