There are over 2 million American citizens incarcerated in this country. Many of those people have family members or other loved ones on the outside. All of them have been adversely affected by the incarceration of the loved ones to various degrees. And those loved ones can be a tremendous help and resource for the ex-offender when he/she finally gets out of prison. But in many cases, the loved one on the outside has no clue what to do to help their incarcerated loved one. Programs seem to be scarce. Many people who are asked for help turn in the other direction. Oftentimes the person searching for help feels just as lost as the person inside the walls. This manual addresses that experience. This book is for anyone who is affected by the imprisonment, past or present, of a loved one and wants to do something to help.