"a ‘must-have’ book for all trainers, both new and experienced" This book shows you exactly how to design and deliver training which is lively, engaging and effective. It is full of practical tips to help you select the right content and then convert it into exciting and memorable training material. "a great read with many, many interesting and useful tips" Alan Matthews draws on his 20 years experience in running Train the Trainer courses to write a comprehensive, but easy-to-read, book. It covers design, delivery and evaluation and sets out simple steps to get your learners in a positive and receptive mood before you start.