☰

Business & Money

Management & Leadership

Leadership & Motivation

It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict People

R 915

or 4 x payments of R228.75 with Payflex

Payflex

Availability: Currently in Stock

Delivery: 10-20 working days

It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict People

The award-winning book that gives readers a method for handling the increasingly-outrageous behavior of narcissists and high-conflict people at work.

Increasingly, high-conflict peopleÂ—especially narcissists and bulliesÂ—are showing up in the workplace. It's All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP).

Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior.

Â“This book belongs in every leaderâ€™s library. Although I believe thereâ€™s a pearl of good in everyone, some peopleâ€™s pearl is hard to find. You may not be able to change a high conflict personality, but by using Bill Eddyâ€™s and Georgi DiStefanoâ€™s techniques, youâ€™ll be able to keep the focus on solutions rather than arguments.â€

Â—Ken Blanchard, coauthor of The One Minute ManagerÂ® and Leading at a Higher Level
Country USA
Brand Unhooked Books
Manufacturer Unhooked Books
Binding Paperback
ItemPartNumber illustrations
UnitCount 1
EANs 9781936268665
ReleaseDate 0000-00-00

You might also like...

BIFF: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns

BIFF: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns

5 Types of People Who Can Ruin Your Life: Identifying and Dealing with Narcissists, Sociopaths, and Other High-Conflict Personalities

5 Types of People Who Can Ruin Your Life: Identifying and Dealing with Narcissists, Sociopaths, and Other High-Conflict Personalities

So, What's Your Proposal?: Shifting High-Conflict People from Blaming to Problem-Solving in 30 Seconds!

So, What's Your Proposal?: Shifting High-Conflict People from Blaming to Problem-Solving in 30 Seconds!

It's All Your Fault!: 12 Tips for Managing People Who Blame Others for Everything

It's All Your Fault!: 12 Tips for Managing People Who Blame Others for Everything

The First 90 Days in Government: Critical Success Strategies for New Public Managers at All Levels

The First 90 Days in Government: Critical Success Strategies for New Public Managers at All Levels

Splitting: Protecting Yourself While Divorcing Someone with Borderline or Narcissistic Personality Disorder

Splitting: Protecting Yourself While Divorcing Someone with Borderline or Narcissistic Personality Disorder

High Conflict People in Legal Disputes

High Conflict People in Legal Disputes

Effective Crisis Communication: Moving From Crisis to Opportunity (NULL)

Effective Crisis Communication: Moving From Crisis to Opportunity (NULL)

HBR Guide to Leading Teams (HBR Guide Series)

HBR Guide to Leading Teams (HBR Guide Series)

Difficult Conversations: How to Discuss What Matters Most

Difficult Conversations: How to Discuss What Matters Most