Just Listen: Discover the Secret to Getting Through to

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

Getting through to someone is a fine art, indeed, but a critical one nonetheless. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered.Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston shares simple but powerful techniques readers can use to break through the stubborn and hardened outer layers of coworkers, friends, strangers, or even enemies. Just Listen reveals how to:â€¢ Make a powerful and positive first impressionâ€¢ Listen effectivelyâ€¢ Talk an angry or aggressive person away from an unproductive reaction and toward a more rational mindsetâ€¢ Achieve buy-in--the linchpin of all persuasion, negotiation, and salesâ€¢ And moreWhether youâ€™re dealing with an angry client, a potential customer, or even a friend or family member who isnâ€™t seeing eye to eye with you, your goal is most likely persuasion. And the first make-or-break step to getting there is having them hear you out. The invaluable principles in Just Listen will get you through that first tough step with anyone.
Country USA
Brand HarperCollins
Manufacturer AMACOM
Binding Paperback
ItemPartNumber 9780814436479
ReleaseDate 2015-03-04
UnitCount 1
Format Illustrated
EANs 9780814436479

Country	USA
Brand	HarperCollins
Manufacturer	AMACOM
Binding	Paperback
ItemPartNumber	9780814436479
ReleaseDate	2015-03-04
UnitCount	1
Format	Illustrated
EANs	9780814436479

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

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