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Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction (Total Quality Management)

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Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction (Total Quality Management)
- Used Book in Good Condition
Intended for business students and managers who want to become more customer-oriented, this book focuses on helping managers develop information skills for understanding customers' perceptions of value and satisfaction.
Country USA
Brand Wiley
Manufacturer Wiley
Binding Paperback
UnitCount 1
Format Illustrated
EANs 9781557865533
ReleaseDate 0000-00-00