Knowledge management is the fast-track route to leveraging theintellectual capital in your organisation.
It covers the key areas of knowledge management, from identifyingknowledge in an organisation to promoting and facilitatingknowledge sharing and innovation.
It takes examples and lessons from some of the world's mostsuccessful business, including Shell Oil, British Aerospace, DowChemical and the World Bank, and ideas from the smartest thinkers,including Peter drucker, Michael Polanyi, and Ikujiro Nonaka.
It includes a glossary of key concepts and a comprehensiveresources guide.
Knowledge management surveys the technology, the strategies and thepractice of the subject to give you the expertise you need to actfast.