Leading the Starbucks Way (PB)

The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary

It's Not About the Coffee: Lessons on Putting People First from a Life at Starbucks

Onward: How Starbucks Fought for Its Life without Losing Its Soul

Pour Your Heart Into It: How Starbucks Built a Company One Cup at a Time

Delivering Happiness: A Path to Profits, Passion, and Purpose

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits

Scaling Up: How a Few Companies Make It...and Why the Rest Don't (Rockefeller Habits 2.0)

Financial Intelligence, Revised Edition: A Manager's Guide to Knowing What the Numbers Really Mean