Note:
1. If you fail to connect the camera with WiFi, please confirm:
1). Your home Wi-Fi network is 2.4G. Our camera does not support 5G Wi-Fi network. Please check your Wi-Fi Frequency band of the Wi-Fi router.
2). If your router is dual band, please choose 2.4G Wi-Fi to connect your phone.
3). Please put this Wi-Fi camera more close to the router.
4). Please check if the Wi-Fi router is operating properly first, then turn on the DHCP of router, and set up WAP2-PSK for security recognized by the camera.
5). When you hear the voice "failed to configure wireless information, please reset", please reset the camera and connect it again.
2. If the camera network connection break off after your change network provider or router, please reset the camera and re-install it.
3. If you get a blank screen or black screen after you scan the QR code, please try the following solutions:
1). Try to add it on other device;
2). Add this camera through "Wi-Fi Connection Setup through Computer".
4. If you have any further question, please contact:
E-mail us via Amazon Message;
E-mail us via our support email address
Specifications:
IR distance:30 feet
Frame rate: Real time 25FPS
Night vision: 12 infrared LEDs
Sensor: 1/4 "color CMOS sensor
Video/Audio Compression: H.264/AAC
Ethernet: 10/100 Mbps RJ45 interface
WiFi network: 2.4G WiFi only
Alarm notification: Real time App push notifications
Resolution: 1280x720 (720P)
Video storage: Micro SD card up to 64 GB storage (Not included)
