☰

Business & Money

Business Culture

Motivation & Self-Improvement

Listening: The Forgotten Skill: A Self-Teaching Guide

R 1,277

or 4 x payments of R319.25 with Payflex

Payflex

Availability: Currently in Stock

Delivery: 10-20 working days

Listening: The Forgotten Skill: A Self-Teaching Guide

A proven program for turning effective listening into a powerfulbusiness tool Managers and other employees spend more than 40percent of their time listening to other people but often do it sopoorly that the result is misunderstood instructions, misdirectedprojects, and erroneous actions--millions of dollars' worth ofmistakes just because most people don't know how to listen. In thisnew edition of her classic guide to the art of effective listening,Madelyn Burley-Allen shows you how to acquire active, productivelistening skills and put them to work for you--professionally,socially, and personally. With her time-tested techniques, you'lllearn how to:
* Eliminate distractions and improve your concentration on what isbeing said
* Locate key words, phrases, and ideas while listening
* Cut through your own listening biases
* Interpret body language clues
* Ask constructive, nonthreatening questions that elicit realinformation
* Get others to listen to you
* Master a whole range of listening skills that you can use on thejob and in your personal life
Listening: The Forgotten Skill uses an interactive learningapproach with work-sheets, charts, graphs, and self-tests that helpyou pace and monitor your own progress.
Country USA
Brand Wiley
Manufacturer Wiley
Binding Paperback
ItemPartNumber 9780471015871
UnitCount 1
EANs 9780471015871
ReleaseDate 0000-00-00

You might also like...

Silence: The Mystery of Wholeness

Silence: The Mystery of Wholeness

Fortuitous Encounters: Wisdom Stories for Learning and Growth

Fortuitous Encounters: Wisdom Stories for Learning and Growth

What's Your Decision?: How to Make Choices with Confidence and Clarity: An Ignatian Approach to Decision Making

What's Your Decision?: How to Make Choices with Confidence and Clarity: An Ignatian Approach to Decision Making

On Becoming a Servant Leader

On Becoming a Servant Leader

On Becoming a Servant Leader: The Private Writings of Robert K. Greenleaf (J-B US non-Franchise Leadership)

On Becoming a Servant Leader: The Private Writings of Robert K. Greenleaf (J-B US non-Franchise Leadership)

Bridges Not Walls: A Book About Interpersonal Communication

Bridges Not Walls: A Book About Interpersonal Communication

Why Don't We Listen Better? Communicating & Connecting in Relationships 2nd Edition

Why Don't We Listen Better? Communicating & Connecting in Relationships 2nd Edition

The Lost Art of Listening, Second Edition: How Learning to Listen Can Improve Relationships

The Lost Art of Listening, Second Edition: How Learning to Listen Can Improve Relationships

Siddhartha: A Novel

Siddhartha: A Novel