Warranty | Limited Warranty What is covered: All goods manufactured by us that are defective in material or workmanship. How long it is covered: One (1) year from date of purchase for assembled cables; 90 days for loose unassembled parts and cut wire. What we will do: Repair or replace the defective goods free of charge or, at our option, refund the purchase price of the defective goods (not including taxes or shipping charges). What we will not do: We will not pay service labor costs, costs to remove or install any defective, repaired or replaced good, or costs of shipping or transportation of any defective repaired or replaced good. Other conditions: This warranty only covers the original purchaser. This warranty does not cover defects caused by mishandling, accident, improper installation, modification or misuse of the goods. WE WILL NOT PAY ANY KIND OF DAMAGES CAUSED BY A DEFECTIVE GOOD, INCLUDING CONSEQUENTIAL OR INCIDENTAL DAMAGES. Our total liability is limited to the purchase price of the defective good (not including taxes or shipping charges). What you must do: Obtain a Return Merchandise Authorization (RMA) – See website for the form. Here we ask for a written description of the alleged defect. Shipping instructions are included with the RMA form. |