Managing Fire and Emergency Services (Icma Green Book)
R 5,424
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Managing Fire and Emergency Services (Icma Green Book)
Each chapter provides a level of understanding sufficient for action on the topic.
The content is designed to meet the National Fire Academy’s “Fire and Emergency Services Higher Education” (FESHE) model curriculum guidelines for its course, “Fire and Emergency Services Administration.”
150 sidebars throughout the text illustrate leading practices from local case studies, expert analysis, and current research.
Every chapter presents historical and current information with the purpose of directing the reader into effective and efficient actions.
Chapters describe fully updated regulations, standards, and liability in key areas including human resource management.
This new revised edition of the 2002 best-selling text and training book, covers all the nuts and bolts of organizing and deploying resources, including organizational structure, fire station location planning, fiscal management, maintenance and replacement of vehicles and equipment, and personnel practices. The coverage of human resource management includes recruitment and selection, promotion, diversity, labor relations, and the impact of external mandates. The section on leadership explores best management practices, employee empowerment, and implementing change. Coverage also includes: fire prevention and life safety education, technology and information management, terrorism and disaster preparedness, intergovernmental cooperation, risk management, legal, liability, and regulatory issues, plus health and wellness.