Measure What Matters to Customers: Using Key Predictive Indicators (KPIs)
R 2,315
or 4 x payments of R578.75 with
Availability: Currently in Stock
Delivery: 10-20 working days
Measure What Matters to Customers: Using Key Predictive Indicators (KPIs)
Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.