| Warranty | Rayray enterprises, llc, hereunder rre, offers a (30) day money back guaranty and a one (1) year limited warranty on our cool on the go® product, hereunder the money back guarantee and the limited (1) year warranty will be from the original date of purchase. Under no circumstances, the guarantee and the limited warranty is not transferable to any other party that is not the original buyer of the product. This guarantee and the limited warranty only covers the product that is purchased in the united states. Rre will repair or by any other efforts to replace the defective product to its working condition as originally configured by rre. Rre is not responsible for any subsequent installation by any third party or the owner him/herself. Limited warranty within the valid limited warranty period applied to the product, customer may contact rre for warranty service only when the product purchased becomes defective under proper usage. Under no circumstances, the limited warranty is transferable to any other party that is not the original buyer of the product. The limited warranty does not cover cosmetic damages, or damage due to (1) acts of god, accident, misuse, abuse, negligence, liquids, commercial use or modifications of the product; (2) improper operation or maintenance of the product; (3) connection to improper voltage supply; or (4) attempted repair by any party other than rre. The limited warranty does not apply when the malfunction results from the use of the product in conjunction with accessories, products or ancillary or peripheral equipment, or where it is determined by rre that there is no fault with the product itself. Rre is only responsible for the product purchased. Customer’s dated sales receipt, showing the original date of purchase of the product is customer’s proof of purchase. Customer may, in any way requested by rre, need to provide your proof of purchase of the product when attempting to make use of the limited warranty service. |
