One Night at the Call Center: A Novel

One Night at the Call Center: A Novel

Press 1 for technical support.
Press 2 for broken hearts.
Press 3 if your life has totally crashed. . . .

Six friends work nights at a call center in India, providing technical support for a major U.S. appliance corporation. Skilled in patienceâ€“and accent managementâ€“they help American consumers keep their lives running. Yet behind the headsets, everybodyâ€™s heart is on the line.

Shyam (Sam to his callers) has lost his self-confidence after being dumped by the girl who just so happens to be sitting next to him. Priyankaâ€™s domineering mother has arranged for her daughterâ€™s upscale marriage to an Indian man in Seattle. Esha longs to be a model but discovers itâ€™s a horizontal romp to the runway. Lost, dissatisfied Vroom has high ideals, but compromises them by talking on the phone to idiots each night. Traditional Radhika has just found out that her husband is sleeping with his secretary. And Military Uncle (nobody knows his real name) sits alone working the online chat.

They all try to make it through their shiftsâ€“and maintain their sanityâ€“under the eagle eye of a boss whose ego rivals his incompetence. But tonight is no ordinary night. Tonight is Thanksgiving in America: Appliances are going haywire, and the phones are ringing off their hooks. Then one call, from one very special caller, changes everything.

Chetan Bhagatâ€™s delicious romantic comedy takes us inside the world of the international call center, where cultural cross-wires come together with perfect pathos, hilarity, and spice.
Country USA
Brand Ballantine Books
Manufacturer Ballantine Books
Binding Paperback
ItemPartNumber 9780345498328
Color Red
ReleaseDate 2007-05-01
UnitCount 1
EANs 9780345498328

Country	USA
Brand	Ballantine Books
Manufacturer	Ballantine Books
Binding	Paperback
ItemPartNumber	9780345498328
Color	Red
ReleaseDate	2007-05-01
UnitCount	1
EANs	9780345498328

One Night at the Call Center: A Novel

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