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Orchestrating Experiences: Collaborative Design for Complexity

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Orchestrating Experiences: Collaborative Design for Complexity

Customer experiences are increasingly complicatedâ€”with multiple channels, touchpoints, contexts, and moving partsâ€”all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.
Country USA
Manufacturer Rosenfeld Media
Binding Kindle Edition
ReleaseDate 2018-05-01
Format Kindle eBook

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