Outsourcing For Dummies

This practical, plain-English guide helps you prepare your people and plan an effective sourcing strategy. You’ll find plenty of tips on negotiating with vendors, get help in drafting a binding contract, and find out how to verify and maintain compliance. Plus you’ll get a handle on the importance of communicating with vendors; find ways to measure performance, productivity, and cost-effectiveness; get the lowdown on troubleshooting and solving outsourcing problems; and, if the arrangement isn’t working out, get advice on ending the deal. Discover how to:

• Determine the costs and risks of outsourcing
• Identify qualified suppliers and consultants
• Minimize the impact of outsourcing on your employees
• Define the scope of your outsourcing program
• Decide whether to go offshore, nearshore, or onshore
• Understand the impact of cultural differences on outsourcing
• Document objectives and review proposals
• Plan for the disruption in business operations
• Deal with international employees and vendors
• Manage outsourcing relationships
• Protect your data from piracy
• Avoid common outsourcing mistakes

Outsourcing can be the best decision your company has ever made —or the worst! Read Outsourcing For Dummies today, and get it right the first time.