Warranty | P. F farm Return and Refund Policy Please refer to the picture above only stage four will be considered for compensation 1.Fruit is a perishable commodity, and from time to time their may be some spoilage due to prolonged delivery by our vendor. After delivery, if You receive rotten fruit, photos must be sent immediately to the customer service officer. After confirmation, the standard compensation will be made according to the purchase price. please contact customer service at 863-532-2246 Wechat ID ipassionfruit2019 Email: ipassionfruit2019@gmail.com within 24 hours after signing for the package. 2. If the delivery is delayed due to an incomplete address. phone number or contact information, rotten or spoiled fruit will not be compensated. Since this is not PH Farms fault or negligence. 3.Your order is sold by weight, during shipment the fruit may lose some water weight, therefore, the weight deficiency is about 100g-150g, and sorry we can not compensate for that. 4.Unfortunately we cannot offer compensation for taste, because everybody’s taste varies and there’s too many discrepancies and variables 5.Passion fruit has a post-ripening process. If the passion fruit is a green color when it is received, please put it in a cool place for two or three days before eating. I will tell you a little unknown secret, the more wrinkled the passion fruit peel is, the more sweet the fruit inside will be. |