It's the Way You Say It: Becoming Articulate, Well-spoken, and Clear
Working with Difficult People: Revised and Expanded
People Styles at Work...And Beyond: Making Bad Relationships Good and Good Relationships Better
PeopleSmart: Developing Your Interpersonal Intelligence
Secrets to Winning at Office Politics: How to Achieve Your Goals and Increase Your Influence at Work
Assertiveness: How to Stand Up for Yourself and Still Win the Respect of Others
Messages: The Communication Skills Book
That's Not What I Meant!: How Conversational Style Makes or Breaks Relationships
The Charisma Myth: How Anyone Can Master the Art and Science of Personal Magnetism
Getting to Yes: Negotiating Agreement Without Giving In