Perfect Phrases for Managers and Supervisors, Second Edition (Perfect Phrases Series)
How to Use Power Phrases to Say What You Mean, Mean What You Say, & Get What You Want
Perfect Phrases for Conflict Resolution: Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environment (Perfect Phrases Series)
Perfect Phrases for Office Professionals: Hundreds of ready-to-use phrases for getting respect, recognition, and results in today's workplace (Perfect Phrases Series)
The Executive Guide to E-mail Correspondence: Including Model Letters for Every Situation