QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life
R 719
or 4 x payments of R179.75 with
Availability: Currently in Stock
Delivery: 10-20 working days
QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life
Author: Miller, John G..
Publisher: TarcherPerigee
Pages: 160
Publication Date: 2004
Edition: Illustrated
Binding: Hardcover
MSRP: 17.98
ISBN13: 9780399152337
ISBN: 0399152334
Other ISBN: 9781101203019
Other ISBN Binding: print
Language: en
Quality Rating: 1
"Book cover image may be different than what appears on the actual book."
Who Moved My Cheese? showed readers how to adapt to change. Fish! helped raise flagging morale. Execution guided readers to overcome the inability to get things done.
QBQ! The Question Behind the Question, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability.
The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.
The solution involves an entirely new approach. We can no longer ask, "Who dropped the ball?" "Why can't they do their work properly?" or "Why do we have to go through all these changes?" Instead, every individual has to ask the question behind the question: "How can I improve this situation?" "What can I contribute?" or "How can I make a difference?"
Succinct, insightful, and practical, QBQ! The Question Behind the Question provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.