Quality Without Tears: The Art of Hassle-Free Management
Quality Is Free: The Art of Making Quality Certain: How to Manage Quality - So That It Becomes A Source of Profit for Your Business
Quality Is Still Free: Making Quality Certain in Uncertain Times
Quality Is Free: The Art of Making Quality Certain
The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer
The Goal: A Process of Ongoing Improvement
The Deming Management Method