Benefiting LIS students and professionals alike, Franks presents complete coverage of the records and information lifecycle model. Encompassing paper, electronic (databases, office suites, email), and new media records (blogs, wikis), as well as records residing in "the cloud" (software as a service), the text addresses a full range of topics, including
The origins and development of records and information
The discipline of information governance
Creation/capture, classification, and file plan development
Retention strategies
Access, storage, and retrieval
Electronic records and electronic records management systems
Emerging technologies such as web records, social media, and mobile devices
Vital records, disaster preparedness and recovery, and business continuity
Monitoring, auditing, and risk management
Inactive records management, archives, and long-term preservation