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Decision-Making & Problem Solving

Root Cause Analysis: The Core of Problem Solving and Corrective Action

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Root Cause Analysis: The Core of Problem Solving and Corrective Action

We live in a complex world. People and organizations often donâ€™t believe they have the time to perform the in-depth analyses required to solve problems. Instead, they take remedial actions to make the problem less visible and implement a patchwork of ad hoc solutions they hope will prevent recurrence. Then when the problem returns, they get frustratedâ€”and the cycle repeats.

This book provides detailed steps for how to solve problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It does so using a large number of figures, diagrams, and tools useful for helping make our thinking visible. The primary focus is on solving repetitive problems, rather than performing investigations for major incidents/accidents. Most of the terminology used is everyday language and can therefore also be used for applications in their personal lives. Many of the examples will involve situations with which the reader will likely be familiar.

The focus of the book not on statistics but instead on the logic of finding causes. It has sometimes been described in training workshops as â€œSix Sigma liteâ€â€¦problem solving without all the heavy statistics.

Country	USA
Author	Duke Okes
Binding	Kindle Edition
EISBN	9780873897648
Format	Kindle eBook
IsAdultProduct
Label	ASQ Quality Press
Manufacturer	ASQ Quality Press
NumberOfPages	200
PublicationDate	2009-03-10
Publisher	ASQ Quality Press
ReleaseDate	2009-03-10
Studio	ASQ Quality Press