Communication Skills for the Healthcare Professional
This follow up to the award-winning Relationship-Based Care: A Model for Transforming Practice, takes the reader deeper into the most vital aspect of Relationship-Based Care, the therapeutic relationship with the patient and their family. Therapeutic relationships are the very heart of compassionate patient care.
Winner of a 2013 American Journal of Nursing Book of the Year Third Place Award in Medical/Surgical Nursing!
Winner of the 2012 Foreword Reviews Book of the Year Silver Award!
Topics include:
Authentic Connection and Patient Satisfaction
Presence Through Attunement
Wondering: Cultivating Curiosity for Efficient and Compassionate Practice
Following: The Magic of Palpation
Holding: Creating a Safe Haven for the Patient and Family
Moving Beyond Obstacles to the Therapeutic Relationship
Reflective Practice: The Means by Which Learning Becomes Permanent
This essential volume will take readers beyond customer service scripting into authentic relationships with patients and their loved ones.
Country | USA |
Brand | Brand: Creative Health Care Management |
Manufacturer | Creative Health Care Management |
Binding | Paperback |
UnitCount | 1 |
EANs | 9781886624832 |
ReleaseDate | 0000-00-00 |