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Service Design: From Insight to Implementation

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Service Design: From Insight to Implementation

Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
Country USA
Manufacturer Rosenfeld Media
Binding Kindle Edition
ReleaseDate 2013-03-13
Format Kindle eBook

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