Warranty | Shocker Hitch Guarantee & Warranty Policy: Limited Warranty covers any defects in material or workmanship under normal use for One Year from original date of purchase. During the Warranty Shocker Hitch will repair or replace, at no charge, the Shocker Hitch, or parts of the Shocker Hitch, that are defective because of improper material or workmanship, under normal use & maintenance. What you need to do to for warranty? Call us to determine the problem & find the most appropriate solution. Please provide proof of purchase. Customer is responsible for shipping costs incurred from returning defective product to Shocker Hitch. Any returned product that is replaced or refunded becomes the property of Shocker Hitch. What does this limited warranty not cover? Shipping costs incurred to repair or replace the hitch. Damage incurred while in transit to Shocker Hitch for warranty. Any finish such as, paint, powder coating, electroplating, etc.,on the hitch. Normal wear & tear of hitch under proper use. Labor or service charges involved in replacing any hitch. Damage resulting from abuse, neglect, misuse, or any accident. Product which is improperly installed, overloaded, modified, or altered. Loss of time, expense, vehicle use, other vehicle damage, replacement rental, lodging, or any incidental cost. Damage resulting from improper maintenance. Damage resulting from theft of a product, improper use or modification, loss of a product or natural disasters. |