☰

Business & Money

Management & Leadership

Stop Telling, Start Selling: How to Use Customer-Focused Dialogue to Close Sales

R 1,091

or 4 x payments of R272.75 with Payflex

Payflex

Availability: Currently in Stock

Delivery: 10-20 working days

Please be aware orders placed now will not arrive in time for Christmas, please check delivery times.

Stop Telling, Start Selling: How to Use Customer-Focused Dialogue to Close Sales
- Author: Richardson, Linda.
- Publisher: McGraw-Hill Education
- Pages: 272
- Publication Date: 1998
- Edition: 2
- Binding: Paperback
- MSRP: 26
- ISBN13: 9780070525580
- ISBN: 0070525587
- Other ISBN: 9780071368889
- Other ISBN Binding: print
- Language: en
- Quality Rating: 1
- "Book cover image may be different than what appears on the actual book."
In this revised edition of her best-seller, noted sales consultant Linda Richardson offers salespeople the tools they need to successfully use customer-focused, dialogue selling. Featuring real-world dialogue samples, helpful dos and donâ€™ts, self-tests, checklists, and other useful tools, this guide offers insight on every aspect of face-to-face selling, from the initial introduction through the needs identification and the negotiation of terms and price to the successful close, with prime emphasis on the six critical skills necessary to the dialogue-driven sales call: presence, rapport building, questioning, listening, product positioning, and checking.
Country USA
Brand McGraw-Hill Education
Manufacturer McGraw Hill
Binding Paperback
ItemPartNumber YES322352
Color Multicolor
ReleaseDate 1998-09-01
UnitCount 1
EANs 9780070525580

You might also like...

The Challenger Sale: Taking Control of the Customer Conversation

The Challenger Sale: Taking Control of the Customer Conversation

Perfect Selling

Perfect Selling

Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants

Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants

Changing the Sales Conversation: Connect, Collaborate, and Close

Changing the Sales Conversation: Connect, Collaborate, and Close

The Challenger Sale: Taking Control of the Customer Conversation

The Challenger Sale: Taking Control of the Customer Conversation

The SPIN Selling Fieldbook: Practical Tools, Methods, Exercises, and Resources

The SPIN Selling Fieldbook: Practical Tools, Methods, Exercises, and Resources

I'm OK--You're OK

I'm OK--You're OK

Death of a Salesman (Penguin Plays)

Death of a Salesman (Penguin Plays)

Discover Your Sales Strengths: How the World's Greatest Salespeople Develop Winning Careers

Discover Your Sales Strengths: How the World's Greatest Salespeople Develop Winning Careers