Telephone Triage: Theory, Practice, and Protocol Development
R 4,641
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Telephone Triage: Theory, Practice, and Protocol Development
Used Book in Good Condition
The first and only combined text/workbook training program to provide comprehensive telephone triage as well as protocol development. Written in direct, "how-to" style, it sets forth guidelines for interview and documentation skills, as well as medico-legal aspects. Contains essential guidelines and instructions for telephone triage that is confident, refined, and precise.