The Coward's Guide to Conflict: Empowering Solutions for Those Who Would Rather Run Than Fight (Conflict Management Techniques for Better Relationships at Work, Self-Help Book for Managers)

Dealing with People You Can’t Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst

Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst

The Dynamics of Conflict: A Guide to Engagement and Intervention

Nasty People

Managing Your Manager: How to Get Ahead with Any Type of Boss

The Science of Breaking Out of Your Comfort Zone: How to Live Fearlessly, Seize Opportunity, and Make Each Day Memorable

Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities

HBR Guide to Dealing with Conflict (HBR Guide Series)