☰

Business & Money

Management & Leadership

Systems & Planning

Ten Principles Behind Great Customer Experiences, The (Financial Times Series)

R 1,696

or 4 x payments of R424.00 with Payflex

Payflex

Availability: Currently in Stock

Delivery: 10-20 working days

Ten Principles Behind Great Customer Experiences, The (Financial Times Series)

Overall WINNERÂ - CMI Management Book of the Year 2014

WINNER - Innovation & Entrpreneurship Category at the CMI Awards 2014

Â

Â

Create a great customer experience whoever you are.

Â

Customers are powerful. They have a loud voice, a wealth of choice and their expectations are higher than ever.

Â

This book covers ten principles you can use to make real worldÂ improvements to your customersâ€™ experiences, whatever your businessÂ does and whoever you are.

Â

For managers, leaders and those starting a new business, the book shows that making improvements customers will appreciate doesnâ€™t need to be complicated or cost a fortune.

Â
Country USA
Brand FT Publishing
Manufacturer FT Publishing International
Binding Paperback
ItemPartNumber 9780273775089
UnitCount 1
EANs 9780273775089
ReleaseDate 0000-00-00

You might also like...