UnSelling: The New Customer Experience
QR Codes Kill Kittens: How to Alienate Customers, Dishearten Employees, and Drive Your Business into the Ground
Evil Plans: Having Fun on the Road to World Domination
The Book of Business Awesome / The Book of Business UnAwesome
Tribes: We Need You to Lead Us
Exponential Organizations: Why new organizations are ten times better, faster, and cheaper than yours (and what to do about it)
We First: How Brands and Consumers Use Social Media to Build a Better World