Lean Thinking: Banish Waste and Create Wealth in Your Corporation, Revised and Updated
Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book is a CD containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets.
BONUS CD! Along with this book you receive a CD containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!
Country | USA |
Brand | Productivity Press |
Manufacturer | Productivity Press |
Binding | Paperback |
ItemPartNumber | 9781563272462 |
Model | 9781563272462 |
UnitCount | 1 |
EANs | 9781563272462 |
ReleaseDate | 0000-00-00 |